Parts Sales Service Description

Excavator Parts

Engine parts: pistons, connecting rods, crankshafts, superchargers, overhaul kits, etc.

Hydraulic system parts: hydraulic pumps, cylinders, distribution valves, hydraulic motors and seals, etc.

Travelling device parts: track plate, driving wheel, supporting wheel, slewing support, etc.

Wear parts: bucket teeth, filter elements, radiators, hydraulic cylinder seals, etc., need to be replaced regularly

Functional accessories: crushing hammers, quick connectors, bulldozer shovels and other accessories that extend the function of the equipment

Parts source: the enterprise provides original parts and high compatibility sub-factory parts to meet the needs of different budgets.

Quality assurance: original parts pass strict tests to ensure that the performance matches the needs of the equipment (e.g. Carter agents provide original certified parts)

Fast delivery: 86% of the orders can be completed within 3 working days, and support the direct shipment of stock

Technical support: provide accessories selection advice, installation guidance and technical documentation support

After-sales service and policy

Warranty service: usually provide 1-2 years parts warranty period, covering repair or replacement of non-man-made damage

Technical support: solving accessory problems by phone, email or on-site service, the response time is usually within 24 hours.

Regular maintenance advice: provide guidance on filter element replacement cycles, hydraulic fluid maintenance, etc., to extend equipment life