Year-round service: In the world, we have more than 10,000 service engineers and 8,000 specialised service vehicles, and we are determined to provide you with ‘10-minute response, 48-hour completion and 365-day year-round service’.
Intelligent butler service: we have established a perfect ‘GPS global service centre’, through the Internet of Things platform, to provide you with proactive intelligent butler service.
VIP Customer Club: Here is a platform for cooperation and communication among ‘customers, experts, factories and engineering’, with a perfect management system and workflow.
Spare parts in time: thousands of spare parts centres across five continents, nearly 4 billion yuan of professional reserve parts. We promise that spare parts will be delivered to you within 72 hours.