In the context of globalized economy, there is a growing demand for small excavators in the European and American markets. With their flexibility and 

high efficiency, these machines play an important role in many fields such as urban construction, agricultural development and road maintenance. 

However, what qualities do customers in Europe and the United States value more when choosing a small excavator? This article will explore this in 

depth.

First, performance stability

For customers in Europe and the United States, the performance stability of small excavators is the primary consideration. This is because in the 

high-intensity working environment, any equipment failure may lead to serious economic losses. Therefore, they tend to choose those small excavators 

with high durability and low failure rate after strict quality testing. In addition, stable performance also means lower maintenance cost of the equipment

 which is undoubtedly a great attraction for customers who pursue economic benefits.

Second, the ease of operation

In the European and American markets, labor costs are relatively high, so customers tend to pay more attention to the ease of use of equipment. 

Whether the operation of the small excavator is easy, whether it can quickly get started, directly affects the efficiency and cost. For this reason, many 

manufacturers in the design of small excavators, will take into account the principle of ergonomics, so that the operation of the equipment is more 

humanized, in order to adapt to the use of different user habits.

Third, environmental protection and energy saving

With the increasingly serious problem of global climate change, environmental protection has become a global consensus. Europe and the United 

States as advocates and practitioners of environmental protection, the environmental performance of construction machinery has strict requirements. 

As a commonly used construction machinery, the fuel efficiency and emission level of small excavators have naturally become the focus of customer 

attention. Low fuel consumption, low emissions of small excavators not only help reduce environmental pollution, but also significantly reduce 

operating costs, in line with the sustainable development strategy of modern enterprises.

Fourth, technical innovation

European and American customers have a higher degree of acceptance of new technologies, they are more willing to try and adopt those innovative 

products that can improve work efficiency and reduce labor intensity. For example, the small excavator equipped with intelligent control system can 

improve working precision by precisely controlling the working depth and angle; the equipment integrated with GPS positioning system can realize 

remote monitoring and management. The application of these technologies not only enhances the functions of small excavators, but also brings great 

convenience to operators.

After-sales service and support

In addition to the quality of the product itself, high-quality after-sales service is also valued by European and American customers. Good customer 

service can ensure that the equipment in the use of the process of encountering problems can be resolved in a timely and effective manner, thereby 

reducing downtime and ensuring that the project schedule will not be affected. In addition, professional technical support team can also provide 

customers with regular equipment inspection and maintenance recommendations to extend the service life of the equipment.